Reliability & Wash Quality
1.Will the EVERWASH-1 robot actually stay running, or does it break down constantly?
EVERWASH-1 is engineered for 99%+ uptime across the pilot fleet. Onboard telemetry monitors arm torque, pad wear, fluid levels, and thermal envelope continuously, so the Everluxe remote-diagnostics team catches wear before it becomes a breakdown. Field data across pilot deployments shows median uptime above 99%, with 90% of service tickets resolved remotely without dispatching a technician. Bottom line: pilot deployments have run multiple full operating months without a hard-down incident — your service director gets predictable uptime, not a maintenance project.
2.How does an autonomous robot's wash quality compare to a hand detail?
EVERCORE AI fuses 4D vision with a two-phase waterless wash cycle — mist spray followed by a microfiber wipe pass — so the system adapts pad pressure and dwell time to the actual surface it sees. Result: a consistent, paint-safe finish with no human-fatigue variance across shifts, days, or crews, and customer-pay attach has held at hand-detail parity in pilot data. Bottom line: customers can't tell the difference, and your detail team is freed up for the high-margin work that actually drives CSI.
Cost, Operations & Commitment
3.What's the actual install cost and downtime to add EVERWASH-1 to our existing site?
Zero capex, about two weeks. Pilot partners pay a base bundle plus per-wash revenue share — no installation fee, no site survey charge, no equipment deposit. Site requirements are minimal: standard 120V/240V electrical, a level concrete pad, and basic cellular/Wi-Fi coverage. From delivery to first wash, typical install time runs about two weeks including site survey, electrical check, and team onboarding. Bottom line: your lot stays open and your service bays stay live — EVERWASH-1 is an add-on, not a renovation.
4.How many cars per hour can a single EVERWASH-1 bay actually turn?
A standard EVERWASH-1 dual-bot bay completes a wash cycle in roughly 8–12 minutes end-to-end, which works out to 5–7 washes per bay per hour and 900+ washes per bay per month at typical utilization. Throughput is throttled by customer handoff and lot attendant prep, not the robot — actual cycle time on the unit is consistent. Bottom line: a single EVERWASH-1 bay matches the throughput of a conveyor tunnel without the staff or the water bill.
5.How much water and chemistry does each wash consume?
Zero potable water per wash. EVERWASH-1 uses a proprietary waterless mist spray plus microfiber pads — no rinse, no reclaim blow-out, no discharge. That eliminates three P&L line items at once: water/sewer, the natural-gas load on your water heater, and reclaim consumables (filters, chemistry, periodic compliance testing). Bottom line: at 900 washes/month you stop spending the roughly $2,250–$3,150/month on water/sewer/reclaim that a conventional wash carries as fixed cost.
6.What does our team have to maintain day-to-day, and how often?
Predictive, not reactive. Onboard telemetry continuously monitors arm torque, pad wear, fluid levels, and thermal envelope — so we catch wear before it becomes a breakdown. The only on-site task your team owns is a microfiber pad swap — about 15 minutes, roughly once a week — and consumable pads are included during the pilot term. The Everluxe remote-diagnostics team resolves roughly 90% of service tickets without dispatching a technician; for the rare hardware issue, on-site response within 48 hours. Bottom line: your team trades daily tunnel babysitting for one 15-minute weekly task.
7.Who carries liability if the robot damages a customer's vehicle?
Everluxe carries product liability and a per-incident E&O policy covering the robot's operation during the pilot term. Customer damage during a wash — scratched paint, trim clips, etc. — falls under our coverage, not the dealership's, as documented in the pilot agreement. We also maintain a documented incident-response runbook so your GM is never the one explaining what happened. Bottom line: your dealership's existing garage and product liability exposure stays flat — wash-related incidents sit on Everluxe's policy, not yours.
8.When does the pilot start paying back, in months not quarters?
Run-rate math at 900 washes/month: the unit generates roughly $8K–$12.5K / month in wash value for your dealership. Your combined pilot cost (base bundle + revenue share) stays a fraction of that figure, so positive contribution typically appears in the first full operating month, not the first quarter. After 90 days we deliver a decision-grade ROI report — wash count, quality scores, conversion lift, customer-pay attach — so your finance team has real numbers, not a forecast. Bottom line: payback measured in single-digit months, with a printed ROI report by day 90.
9.What happens at the end of the pilot — are we locked in?
You're not locked in. The pilot is a 6-month fixed term, single unit, at your site — you can opt out with 30 days' notice and no penalty. If you convert, full deployment is a separate conversation: a standard contract, a dedicated customer success manager, and an ROI model per location built on your actual pilot data. The unit you piloted is the unit you keep — same hardware, terms adjusted to the standard contract. Bottom line: pilot to contract is a one-way up upgrade, not a re-negotiation — you graduate from pricing, you don't renegotiate the machine.
10.What does the multi-site / multi-year fleet contract actually look like?
A standard fleet contract runs 12 months across the sites you designate, with the same base bundle + per-wash revenue share model and pricing tiered by site volume. Each site carries its own ROI tracker, its own customer success contact, and its own service-level terms — no global kill switch if one site underperforms. Hardware refresh and pad chemistry are bundled into the contract so there's no separate procurement line item. Bottom line: multi-site pricing scales predictably with wash volume, hardware stays current on our dime, and there's no penalty for right-sizing the rollout mid-term.